Please note, if you wish to purchase alcohol or be in a licensed area of our venues you will need to have a valid form of ID. You will also need a valid ID to enter or be in our venues after certain time, check your venue here. If you are acting as a responsible adult you will also need to have your ID on you. 

We accept driver’s licenses, passports, military ID, Identification cards, and immigration cards across our  venues.

Beginning at 9pm, all guests entering our venues must be over the age of 21 and have a valid ID as stated above. 

• We recommend that you arrive at least 15-30 minutes prior to your reservation to check in at reception grab and grab a drink at the bar.
• For parties and functions, we ask that guests arrive 15-30 minutes in advance of their scheduled time.
• Inappropriate behavior, disorderly conduct, aggression, discrimination, intoxication, or other disruptive behavior may result in refusal of service, refusal of entry or being removed from the venue.
• When in the venue, all minors must be accompanied by a responsible adult at all times. Curfews and liquor laws for minors apply.
• Children can participate in all activities in our venues at the discretion of their responsible parent or guardian. However, a parent or guardian could be required to accompany, supervise or assist with play.
• All guests need to comply with relevant state laws & guidelines for the consumption of alcoholic beverages.
• No external food or drink is allowed in the venue.
• Do not leave your belongings on tables or unattended.
• Guests need to follow the direction of the staff in the venue. Failure to do so may result in you being asked to leave.
• If you are running late to a booking, we cannot guarantee you will be able to finish your booked activity and may have it finished early, or rescheduled.
• No refunds will be given for a change of mind, including partial and full refunds.
• To change a booking, you can do so by calling our team at least 24 hours prior to the booking and it is subject to availability and price. Guests may incur additional costs depending on the revised day/time/venue of the booking and be required to pay any difference on arrival
• All bookings including karaoke require a credit card / cash deposit be left at reception before the session starts.
• Any damage to Hijinx Hotel property will result in you paying the repair and/or replacement fee.
  We do not accept any responsibility for any personal property that is brought to a Funlab venue.

Remember these rules while letting your hair down:

Challenge Rooms

• Children younger than 12 need to be supervised by an adult in the rooms, children under 12 years of age must be accompanied by a responsible adult at all times.
• No food or drinks are to be taken into the room.
• No climbing on the props in the games, over the barriers or into areas you’re pretty sure you’re not allowed to go - promise you can still get a bomb picture for the gram without being a mountain goat.
• Shoes are a must in or out of the rooms, at all times - wearing the wrong shoes? Luckily for you we sell Hotel Slippers.
• Give others the same experience you had and please don’t remove anything from the rooms.
• No more than 6 players in any room.
• Nothing in the room needs excessive force - please play cautiously.
• Don’t throw things at your friends, or anyone really, please!
  No jumping, climbing or diving in object in the rooms.

Our Venues are Insta-worthy however any photos, videos or recordings taken in the venue should only be for personal use. Any commercial shoots need to be arranged with management.

We accept no responsibility for any personal property that is brought to our venue.

Waivers:

A liability waiver is a standard requirement for immersive and interactive experiences like Hijinx. It helps ensure guests understand the nature of the activities, including any inherent risks, before participating. Hijinx involves physical and interactive gameplay experiences. While we design our games to be safe and enjoyable, participation still carries some level of inherent risk. Signing a waiver does not remove our responsibility to operate a safe venue or comply with applicable laws. Instead, it ensures that there is a clear and mutual understanding between the guest and the venue about participation and risk awareness.